Date: 2011-10-29 11:17 pm (UTC)
I imagine it goes something like this:

Rep: "I want fish sticks!"
*puts fish stick box in oven*

2 hours later...

Rep, to Fishstick Tech Support: "FISHSTICKS STILL NOT WORKING PLZ HELP."
Fishstick Tech Support: "I'm going to need more information. What's going on?"
Rep: "I HAVE BEEN HUNGRY FOR 2 HOURS YOU DON'T UNDERSTAND HOW IMPORTANT THIS IS, I NEVER EVEN GOT FISH STICKS IN TRAINING."
Tech Support: "Please describe what you were trying to do when you experienced the problem."
Rep: "Fish sticks have been in the oven for 2 HOURS and are still cold."
Tech Support: "What temperature is the oven set to?"
Rep: "Can you fix it?"
Tech Support: "There is a dial on the front of the oven with numbers on it. Please tell me what you have set the dial to."
Rep: "It's not on."
Tech Support: "... there's your problem. Turn the oven to 400. Make sure the fish sticks are not still in the box. I'm closing this ticket now."

1 hour later, the rep will still have no fish sticks because the fishstick box lit on fire in the oven. Later, the rep will blame tech support for not telling them to remove the fish sticks from the box, because sending more than one piece of instruction in the same email is equivalent to sending no instructions at all.

It's okay though, I'm pretty sure they just eat out.

:)
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